Shop Policies
Welcome to My Bookish Shop! We are delighted to have you here. Please take a moment to read through our shop policies to ensure a smooth and enjoyable shopping experience.
1. Payment
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
Payment is required at the time of purchase. Once the payment is processed, your order will be confirmed.
2. Shipping
We currently ship exclusively within Europe.
- Orders are processed within 2-4 business days.
- Delivery times vary depending on your location, typically ranging from 5-14 business days.
- You will receive a tracking number once your order has been shipped.
Note: Please ensure that your shipping address is correct. We are not responsible for lost or undelivered packages due to incorrect address details.
3. Returns and Exchanges
As all of our products are custom-made (print-on-demand), we generally do not accept returns or exchanges unless the item is defective or damaged.
If you receive a damaged or defective product:
- Contact us within 14 days of receiving your order.
- Please provide photos of the issue, and we will assist you with a replacement or refund.
Important: We do not accept returns or exchanges for items that do not fit unless the item is faulty.
4. Cancellations
We do not accept cancellations once the order is placed, as our products are custom-made. Please review your order carefully before submitting.
5. Pricing and Currency
All prices are listed in EUR by default, but customers can switch to CZK using the currency selector. Prices are inclusive of applicable taxes.
Note: The final price may vary depending on your currency and location.
6. Privacy and Security
We take your privacy seriously. Your personal information will be used only for processing your order and providing the best possible service.
- We do not share or sell your personal data to third parties, except for necessary purposes related to order fulfillment, such as with our print-on-demand partner, Printful, for the purpose of processing and shipping your order.
- We use secure payment gateways to ensure your payment information is protected.
7. Intellectual Property
All designs, text, and images on our website are the property of My Bookish Shop or our licensors and are protected by copyright laws. Unauthorized use of any content on the site is prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
- Our maximum liability is limited to the amount paid for the order in question.
9. Modifications to Terms
We reserve the right to update or change these policies at any time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about our policies or your order, please contact us:
- Email: mybookish.shop@gmail.com
By using our website and purchasing from our shop, you agree to comply with these policies.
